If the hold music doesn’t bug you, press 1 : IRS made change after complaints of taxing notes
I had been on hold with the IRS for 30 minutes when I noticed that the music wasn’t driving me crazy. Background music can be a particularly noxious branch of the art of sound. The tinny elevator Muzak. The synthesized Christmas carols that fill drugstores for weeks. The buzzy sound in the background at the …